CityPrime Services

Humanity First. Stability Next. Opportunity Ahead.

CityPrime is a community-focused service company providing field-based support, resource navigation, crisis prevention, transitional programming, workforce preparation, transportation assistance, and documentation services throughout New York City.

Our approach begins with the individual. Before expecting someone to pursue employment, housing, or long-term goals, CityPrime works to help address immediate barriers, strengthen stability, build trust, and connect individuals with appropriate resources.

CityPrime works with government agencies, shelters, safe havens, housing providers, healthcare organizations, community organizations, property managers, transportation partners, and private companies.

Community Support & Resource Navigation

CityPrime meets individuals where they are and helps connect them with services that can support greater stability.

Services may include:

• Community-based engagement

• Individual needs assessments

• Shelter and housing-resource navigation

• Food and clothing resource connections

• Benefits and public-assistance navigation

• HRA and SSI/SSDI resource referrals

• Health-insurance enrollment referrals

• Vital-document assistance

• Identification replacement guidance

• Detox and treatment-program referrals

• Harm-reduction resource connections

• Narcan and overdose-prevention education

• Veteran-service referrals for eligible individuals

• Family reunification and reconnection resources

• Follow-up and service coordination

Our goal is to help each person establish a stronger baseline before moving toward longer-term goals.

Community Crisis Prevention

CityPrime’s Community Crisis Prevention service is designed to support organizations responding to individuals experiencing behavioral, emotional, housing, or community-based crises.

CityPrime can support coordinated response models involving first responders, property personnel, community organizations, and trained de-escalation professionals.

Services may include:

• On-site crisis support

• De-escalation assistance

• Community engagement

• Situation assessment

• Resource navigation

• Service referrals

• Documentation of field conditions

• Follow-up engagement

• Coordination with appropriate community resources

The objective is to help reduce unnecessary escalation while connecting individuals with appropriate assistance whenever possible.

Transitional Life Enrichment Services — TLES

CityPrime’s Transitional Life Enrichment Services (TLES) are designed for shelters, safe havens, transitional housing programs, supportive housing settings, and other residential programs.

TLES provides structured activities that encourage engagement, personal development, social connection, and preparation for greater independence.

Programs can include:

Job Readiness

Resume development, interview preparation, workplace expectations, job-search assistance, professional communication, and employment preparation.

Financial Literacy

Budgeting, banking basics, credit education, saving, financial planning, and responsible money management.

Life-Skills Development

Communication, personal organization, goal setting, time management, independent-living preparation, and problem-solving skills.

Game & Recreation Nights

Structured recreational activities designed to encourage healthy social interaction, engagement, teamwork, and positive use of free time.

Movie Nights

Organized movie events that provide residents with opportunities for recreation, community building, and positive social engagement.

Workshops & Enrichment Activities

Educational workshops, motivational sessions, group activities, community events, guest speakers, and additional programming based on facility needs.

Community Trips & Experiences

Planned recreational, educational, cultural, and community-based activities that encourage positive engagement and exposure to new opportunities.

TLES programs can be customized to the population, schedule, and operational needs of each facility.

Workforce Integration

Once participants have reached an appropriate level of stability, CityPrime helps prepare them for employment and greater economic independence.

Workforce Integration services may include:

• Career-readiness assessments

• Resume assistance

• Interview preparation

• Job-search support

• Employment-resource navigation

• Workplace communication

• Digital-literacy assistance

• Professional-development workshops

• Job-retention preparation

• Employer and workforce-program referrals

• Follow-up support

CityPrime’s model recognizes that employment preparation is most effective when immediate personal and stabilization needs are addressed first.

Transportation Support

CityPrime provides transportation-support solutions for approved community, program, operational, and service-related needs.

Transportation services may support:

• Program participants

• Community-service appointments

• Workforce programming

• Scheduled program activities

• Community events

• Facility programming

• Partner organizations

• Approved service-related trips

Transportation programs can be structured around the needs of government agencies, nonprofit organizations, private facilities, healthcare partners, shelters, and community programs.

Field Documentation & Community Assessments

CityPrime provides organized field documentation to help organizations better understand conditions affecting the communities and populations they serve.

Services may include:

• Community hotspot identification

• Field observations

• Time-and-location documentation

• Photographic documentation when authorized

• Individual engagement counts

• Resource-distribution tracking

• Referral tracking

• Service-need observations

• Community-condition reports

• Follow-up documentation

• Program-impact reporting

This information can assist partners with operational planning, resource allocation, service delivery, and performance measurement.

Community Engagement Teams

CityPrime can deploy community-based teams to engage individuals in public spaces, transportation areas, neighborhoods, and other approved locations.

Teams may:

• Identify individuals who may need assistance

• Build rapport

• Provide information about available resources

• Distribute approved supplies

• Conduct basic needs assessments

• Make referrals

• Document community conditions

• Conduct follow-up engagement

• Coordinate with partner organizations

CityPrime emphasizes respectful, voluntary, person-centered engagement.

Shelter & Safe Haven Programming

CityPrime partners with shelters, safe havens, supportive housing providers, transitional residences, and related facilities to bring structured services directly to residents.

Programming may include:

• TLES activities

• Workforce-readiness workshops

• Financial-literacy sessions

• Life-skills workshops

• Recreation and game nights

• Movie nights

• Community trips

• Resource-navigation sessions

• Motivational programming

• Employment preparation

• Resident engagement activities

Programs may be provided as individual events, recurring programming, or contracted service packages.

Partner Support & Subcontracting

CityPrime is available to work as a service provider or subcontractor for organizations that need additional community-facing operational capacity.

Potential partners include:

• New York City agencies

• New York State agencies

• Federal contractors

• Prime government contractors

• Shelter operators

• Safe haven operators

• Supportive-housing providers

• Healthcare organizations

• Hospitals

• Property-management companies

• Transportation organizations

• Community-based organizations

• Social-service providers

• Workforce-development organizations

• Private companies

CityPrime can support short-term assignments, pilot programs, recurring services, emergency needs, or longer-term contractual partnerships.

Our Service Model

1. Engage

Build trust and understand the individual’s immediate circumstances.

2. Stabilize

Identify urgent barriers involving shelter, healthcare, documentation, benefits, treatment, safety, food, or other essential needs.

3. Connect

Link individuals to appropriate programs, agencies, providers, and resources.

4. Enrich

Provide structured life-skills, recreational, educational, and transitional programming.

5. Prepare

Introduce workforce development and employment preparation when the individual is ready.

6. Follow Up

Track referrals, document outcomes, and maintain engagement whenever the program allows.

Partner With CityPrime

CityPrime welcomes opportunities to partner with government agencies, prime contractors, shelters, safe havens, property owners, healthcare providers, community organizations, and private companies.

We are available for:

• Subcontracting opportunities

• Community-service contracts

• Shelter programming contracts

• Crisis-prevention support

• Transitional programming

• Workforce-development services

• Transportation-support agreements

• Field-assessment projects

• Pilot programs

• Emergency service needs

• Long-term service partnerships

CityPrime — Humanity First. Stability. Opportunity. Independence.

Serving communities throughout New York City.

Website: CityPrime.org